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Member enrollment and terminations, entered correctly and reported monthly.

We enter health, dental, vision and supplemental benefit enrollments, process terminations, follow up with employees before deadlines and send monthly reports, so members are covered when they should be and removed when they should not.

Talk to our billing team How we work
Checked before every entry
  • Division✓
  • Plan✓
  • Already enrolled?✓
  • Already terminated?✓
  • Client instructions on exceptions✓
The short answer

What do member enrollment services include?

Member enrollment is adding employees and their dependents to a benefits plan. Termination is removing them when they leave or lose eligibility. Both have to be right: an enrollment entered late leaves a member without coverage, and a termination missed means the plan keeps paying for someone it should not.

Our team supports employees at several corporations and their facilities with enrollment in health, dental, vision and CHUBB supplemental benefits. Enrollment data reaches us through forms and spreadsheets, or from employees who enroll by phone with a Paramount Enrollment representative. We enter health, dental and vision enrollments in Selerix. CHUBB supplemental enrollment is completed by a certified enrollee.

Before entering anything, we check the division and plan, and whether the member is already enrolled or terminated in the system. If something does not match, we ask you before going further. We follow up with employees by phone and email to meet enrollment deadlines, process terminations requested by facilities, and send you a monthly report.

How we work

How we handle enrollments and terminations.

We talk to employees by phone and email, and to facilities, HR administrators and corporate contacts by email.

  1. 1
    Receive the dataEnrollment forms, spreadsheets, or enrollments taken by phone.
  2. 2
    Check before entryDivision, plan, and whether the member is already enrolled or terminated.
  3. 3
    Ask when unsureAny mismatch goes back to you, and we proceed on your instructions.
  4. 4
    Enter and follow upEnrollments and facility-requested terminations entered in Selerix, with follow-up to meet deadlines.
  5. 5
    ReportA monthly report to you.
What is included

What enrollment work covers.

Enrollments

  • Health
  • Dental
  • Vision
  • CHUBB supplemental (by a certified enrollee)

Terminations

  • Facility-requested terminations
  • Re-enrollment of terminated members only on your instruction

Communication

  • Employees by phone and email
  • Facilities and HR administrators by email
  • Deadline follow-up
Systems

Systems we enroll members in

  • Selerix
  • Client enrollment systems
  • Paramount Enrollment (phone enrollments)

Using something else? Tell us which system you use. We will say plainly whether we have worked in it before.

Patient data

We sign your Business Associate Agreement before we see any patient data.

Our parent company, Hire My Assistants KPO LLP, is HIPAA compliant.

Your BAA, signed

We sign the Business Associate Agreement your practice or plan uses, before any access is set up.

Work in your systems

We work directly in your billing or claims system, or through the VPN or virtual desktop you provide. We never download or store patient data.

A controlled floor

Restricted, monitored workstations, multi-factor login, encrypted devices, and access logs. No phones or writing material on the floor.

Checked and trained staff

Every team member passes police verification and an outside background check, and completes HIPAA training when they join the team.

Questions

What practices and plans ask us.

How does enrollment data reach you?
Through enrollment forms and spreadsheets, or from employees who enroll by phone with a Paramount Enrollment representative.
Which benefits do you enroll members in?
Health, dental and vision, entered in Selerix, and CHUBB supplemental benefits, completed by a certified enrollee.
How do you prevent enrollment errors?
Before entering a member we check the division and plan, and whether they are already enrolled or terminated. If anything does not match, we check with you and proceed on your instructions.
What happens with a terminated member who needs to come back?
If the member was terminated under the same group and division, we notify you and re-enroll only after you tell us to.
Do you send reports?
Yes. We send a monthly report.

More medical billing services

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Get started

Tell us about your enrollment work.

Tell us how many members, which benefits and which system you use. We reply within one business day.

  • We sign your Business Associate Agreement
  • US business hours, overnight or 24/7 shifts
  • $9 an hour, one rate for all billing work
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