FAQ

Everything people ask before they hire us.

If it isn't here, call +1 804 610 1565 or email info@assignyourtask.com. We reply within one business day.

Quick response

Drop us a query and we'll get back to you within one business day.

Trained graduates

Every assistant is a graduate, trained in-house on your tools and processes before they start.

Round-the-clock assistance

24×7 support available, so your queries get resolved whatever the hour.

Getting started

The company and the first steps.

What is Assign Your Task?
Assign Your Task Inc. is a virtual assistant company and the US subsidiary of Hire My Assistants KPO LLP, an outsourcing firm operating from Mumbai since 2014. We provide dedicated virtual assistants for administrative, executive, e-commerce customer support, call center and web work, with 24/7 coverage on every plan, from $6 an hour and with no long-term contract.
What happens if I'm not happy with my assistant?
Tell your account manager and we replace the assistant within one business day, at no cost. Every plan also includes a backup assistant for when yours is away.
Are there tasks you don't do?
We don't do phone sales or telemarketing, and we don't do anything that needs a physical presence. Everything else that can be done on a computer or phone is open for discussion.
Is there a joining fee?
No. There is no joining fee, and no penalty for delegating one-time projects.
Do I have to commit for a certain period?
No. We don't ask for any commitment. If you like our service and quality, we'll be your first choice anyway.
Do I get to work with the same assistant?
Yes. We want you to build a strong rapport with your assistant. It's good for your business and, eventually, for ours.
Can I get degree-holding assistants, such as MBAs or engineers?
Yes. We have MBAs, engineers and medical professionals available on demand. Tell us the scope of the project and we'll propose the right person.
What kind of tasks can I delegate?
Anything that doesn't need a physical presence and can be done on a computer or phone: admin, inbox, calendar, research, bookkeeping support, customer service, calls, web work.
Plans & billing

Hours, changes, pauses and payment.

Plan details and prices are on the pricing page.

What is the validity period for all plans?
All plans are valid for 30 days. You're welcome to discuss the scope of your project; our sales team can adjust the plan to fit.
Can I change my plan at any time?
Yes. Upgrade at any time by paying only the difference. No extra charges apply.
How many assistants can I hire on one plan?
Up to two. The 80-hour and 160-hour plans include two assistants, so you can form a small team and split diverse tasks between them. The 40-hour plan can be split at management's discretion, subject to operational constraints.
What if I don't use the plan and the validity lapses?
We don't penalize you for that. Talk to your assistant or email info@assignyourtask.com, and we'll put the account on hold at no cost. Resume any time with three business days' notice.
How do I pay?
Monthly or biweekly, by PayPal, Visa or Mastercard, or bank transfer. We agree the scope with you on the introductory call, and payment is made before your assistant starts.
What is the refund policy?
If we don't start your account within 2 business days of payment, 100% is refunded within 5 business days. After an assistant is allocated, refunds are at management's discretion, and if you're not happy we will work out a refund so you leave satisfied.
Security & location

Where the work happens, and how your data is protected.

How is my data secured?
We follow documented internal data-security policies, and our parent company is HIPAA compliant. Controls include advanced firewalls, antivirus, restricted internet access and usage policies, no cell phones or writing material on the operations floor, and 24/7 manned security with IP cameras. Every assistant passes police verification and a background check by an outside agency, and we will sign your NDA on request.
Where is the company located?
Assign Your Task Inc. is a Virginia corporation with its US office in Chesapeake, VA, staffed by our marketing and admin team. It is a subsidiary of Hire My Assistants KPO LLP, whose head office and operations center are in Mumbai, India.
How do I work with my assistant day to day?
Once set up, you get a dedicated phone line, chat and email for your assistant. Your assistant usually starts the next working day, and always within two business days.
Do you charge for training?
No. Training, meetings and discussions are never billed or counted toward your plan. Share your best practices with your assistant and we absorb the learning period.
Get started

Still have a question?

Ask it here and a real person will answer within one business day. Or call and get it answered on the spot.

  • Assistant usually starts the next working day
  • Training and meetings never billed, no set-up fee
  • 30-day plans, cancel any time
Call +1 804 610 1565
We reply within one business day. No spam, no sharing your details.